Last Updated: April 29, 2025
Welcome to HomemadeCoffeeMalta.com.mt, your source for authentic Maltese coffee. These terms outline our agreement when you visit our site or purchase our products.
About Us
We’re a small artisan coffee business based in Gozo, Malta. Sylvia personally crafts each batch of traditional Maltese coffee blends for customers locally and worldwide.
Contact Details:
- Email: info@homemadecoffeemalta.com.mt
- Address: Sylvia’s Workshop, Għajnsielem, Gozo, Malta
Using Our Website
Age Requirement
You must be at least 18 years old to place an order through our website.
Respectful Usage
Please use our website only for lawful purposes. We don’t permit activities like hacking, spreading malware, or any fraudulent behavior.
Information Accuracy
While we strive to keep all product descriptions, prices, and information accurate, occasional errors may occur. We reserve the right to correct any mistakes and update information without prior notice.
Ordering & Payment
Your Order
When you place an order, you’re making an offer to purchase our coffee. We’ll send you an order confirmation email, but we reserve the right to decline orders if necessary (such as when products become unavailable or we suspect fraudulent activity).
Pricing
All prices are listed in Euros (€) and include applicable VAT. Prices may change, but we’ll honor the prices shown at the time of your order confirmation.
Payment Methods
We accept secure payments through our payment gateway. By completing checkout, you confirm that all payment details are valid and that you authorize us to process the payment.
Small-Batch Production
Our coffee is handcrafted in small batches. If an item becomes unavailable after you’ve ordered, we’ll notify you promptly and issue a full refund.
Shipping & Delivery
Worldwide Shipping
We ship our coffee globally via MaltaPost. For detailed shipping rates, please refer to our Shipping Information page.
Delivery Timeline
We typically dispatch orders within 2-3 business days. Delivery times vary by location:
- Malta & Gozo: 1-2 business days
- Europe: 3-10 business days
- Rest of world: 7-20 business days
Please note that we cannot be responsible for delays caused by customs processes or shipping carriers.
Returns & Refunds
Our returns process follows our separate Returns & Refunds Policy. In summary:
- EU customers have a 14-day cooling-off period
- We accept returns for damaged items within 7 days
- Unopened, non-defective returns are accepted within 30 days
- Please see our full Returns Policy for complete details
About Our Coffee
Product Details
Sylvia’s Homemade Maltese Coffee is a traditional 100g blend of premium ground coffee with roasted chicory, cloves, and aniseed, crafted according to time-honored Maltese recipes.
Allergen Information
Our coffee contains no major allergens. However, if you have specific dietary concerns, please contact us before purchasing.
Brewing Instructions
We provide recommended brewing methods on our website. For best results, please follow these guidelines.
Intellectual Property
All content on our website—including our distinctive watercolor logo featuring the Maltese flag, coffee beans, cafetiere, and spices—is our property. You may share links to our products for personal use, but may not reproduce